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Free Articles 

Over 50 articles are now available to visitors to FirstStep.  They cover a broad range of topics including: OD, Talent Management, Consulting, Leadership, Mentoring, eLearning, Instructional Design, Performance Improvement, Teams and Teambuilding, and more.  Brief descriptions are provided below.  Click on the "Free Articles" link to access the articles.  Please let Alan Landers know if you are interested in writing an article for the website or have a suggestion for a future article.

FirstStep members also have access to RSS feeds and links to websites dealing with HR, Talent Management, Instructional Design, eLearning, and business publications.  This is a very useful research site.

List of Posted Articles

TALENT MANAGEMENT ARTICLES 

High Performance Talent Management -The 8 key components of a Talent Management System, plus a Process for establishing a High Performance Talent Management Program.

Creating a Talent Replacement Strategy - Defines the problems associated with replacing long-time employees, identifies three causes, and a process for creating a Talent Replacement Strategy.

Measuring the Success of your Succession Planning -10 measures to determine the extent to which your succession planning program is meeting its goals.

KASE Matrix for International Marketing Manager - A comprehensive example of a KASE Matrix completed for a management level position.

A Systems Approach to Building Competencies in Organizations - Best practices, guidelines, and suggestions for building competencies.

 
OD, CHANGE, & CONSULTING ARTICLES

A 7-Phase Consulting Model - can be used for planning, implementing, and evaluating OD interventions incorporating the ADDIE model from instructional design.

Change from Three Perspectives - Based on the models of William Bridges.

Becoming a Consultant - For people considering becoming a consultant.  Introduces 9 key things consultants have to do to get their business up and running successfully.

The Difference Between Training & Performance Consulting - A table to help trainers understand performance consulting and their new roles.

The Competitive Organization Model - Shows the various factors impacting an organization and its effectiveness.

A Look at the Economy and the Future from an OD Perspective - Rethinking based on contemporary factors driving change in today's economy.

Succeeding in Difficult Economic Times - Strategic advice for managers and consultants on how to use any down time to their advantage.

Using Likert Scales Effectively -13 Samples of different Likert Scales with suggestions for compiling and analyzing data generated from Likert scale instruments.

Paradigm Shifts - How the United States and the U.S. auto industry has failed to respond to changing paradigms and why the U.S. auto industry will remain dependent on foreign countries.

Stories and Consultants - Successful consultants must have a bounty of stories to illustrate points and highlight experience.  Here's where to find and develop them.

History of OD and OD Competencies - A brief history of OD with definitions of what it is and what it isn't and a listing of 141 OD competencies.

So You Want to Be a Consultant - Three things you can do to prepare for a career in consulting.

 
LEADERSHIP, MENTORING, & COACHING ARTICLES

Creating a Competency-Based Leadership Model - There is no one best leadership model.  How to create one tailored to your organization.

Measuring the Effectiveness of Leadership Training - How to use competency models to evaluate leadership training.

Leadership Development Options - 13 different leadership development options that comprise a comprehensive leadership development program.

The Relationship between Coaching, Mentoring, and Leadership Development - Compares and contrasts coaching and mentoring.

Preparing Yourself for the Upturn - Tips for building your personal brand, protecting your core, networking and partnering to be ready when the economy revitalizes.

Designing and Implementing a Mentorship Program - Provides a step-by-step outline for designing and implementing a mentorhip program.

Evaluating Your Leadership Development Programs - A process for evaluating leadership development based on leadership competencies.

Some Thoughts on the Current State of Leadership Development - A brief summary of current assessments of leadership development with three suggestions for dealing with shortcomings.

 
eLEARNING, TRAINING, PERFORMANCE IMPROVEMENT, & ISD ARTICLES

10 Step Process for Making Your L&D Department a Vital Corporate Asset - How to earn credibility in the executive suites.

Capturing and Sharing Experienced-Based Knowledge - How to capture the knowledge of highly experienced people before they leave the company.

Your First 100 Days in a Training Department as a Manager - A guide for entering your new job, assessing the situation, strategizing, and developing a training plan.

eLearning 2.0 for Non-Technical TrainersA quick overview of what eLearning 2.0 is, how it came to be, how much it costs, how effective it is, and more.

eLearning: In-House or Farmed Out? - A true-to-life story about my experiences with in-house and contract-provided eLearning production.  You may find it helpful as you ponder this decision.

Performance Improvement in Call Centers - A case study describing a performance improvement intervention in a call center.  An intervention assessment instrument is included.

Who Gets the Development Dollars? - For training professionals responsible for sales training.  The article breaks the sales force into 3 groups and suggest where training dollars should be spent to generate the most training ROI.

 
 ARTICLES ON TEAMS AND TEAMING

Selecting Team Members for a Virtual Team - Discusses the importance in selecting appropriate team virtual team members and a process for making those selections.

The Pyramid of Team Needs - Lists 11 vital elements necessary for high-performing teams to achieve their goals and purpose.

Assessing Team Health - An assessment tool for evaluating team health based on 8 criteria for a successful team.

What Any Team Needs to be Successful - 8 factors that contribute to team effectiveness and success are presented.

Five Criteria for Selecting a Team's First Project - 5 criteria for selecting a team's first project to ensure future success and team commitment.